Policies

Policies

Payment & Terms
Terms to all Libraries are net 30 days, unless special invoice dating has been granted. Unless otherwise indicated, all prices are in U.S. Dollars.

Returns Policy
Supremebooks.com will replace defective books, or books that have not been processed to your specifications. Processing errors should be addressed within 60 days of our invoice date, and publisher defects should be returned within 6 months of purchase. Please furnish a description of the defect, Supreme Company invoice number, and the name, telephone, email, and fax of the person to contact in case we have questions. If you plan to return more than 10 books, please request a return authorization. We will replace the defective books, same titles and bindings or issue you credit. Please do not return books that show only normal wear and tear.

Shipping & Delivery
Supremebooks.com ships by USPS, UPS, FED-EX, or common carrier. Your correct street address is important, since UPS does not ship to P.O. Boxes. If Backorders are permitted your first shipment will be made 30 days from receipt of order. Final shipment to follow within 60-90 days. If your order specifies only one shipment, or no backorders, we will ship only when we complete the entire order in a maximum of 90 days, or earlier if order is complete. Cataloging data disks are shipped separately. Packing lists and invoices will indicate order status and partial or complete.